Refund Policy

No Refund Policy

Xegality operates on a strict no-refund policy for all services rendered through our platform. Once payment is made and services are initiated, no refunds will be issued under any circumstances.

Service Commitment

We are committed to providing high-quality legal assistance services. Our legal professionals are vetted professionals dedicated to delivering exceptional service. However, due to the nature of legal services and the immediate allocation of resources upon service initiation, all payments are final and non-refundable.

Payment Terms

By making payment for any service on Xegality, you acknowledge and agree that:

• All payments are final and non-refundable
• No refunds will be issued for services rendered
• Platform fees are non-refundable once services commence
• Payment processing fees are non-refundable

Quality Assurance

While we do not offer refunds, we are committed to service quality:

• All legal professionals are thoroughly vetted and qualified
• We monitor service quality and professional conduct
• Disputes between clients and professionals can be mediated
• Platform technical issues will be resolved promptly

Exceptional Circumstances

The only circumstances where consideration may be given are:

• Complete platform failure preventing any service delivery
• Duplicate payments due to technical errors
• Fraudulent transactions verified by our security team

These cases are evaluated individually and are not guaranteed refunds.

Contact Information

For questions about our no-refund policy or service quality concerns, please contact us at support@xegality.com.